Death of a tenant

Losing a person close to you is difficult enough as it is, worrying about what happens to the home afterwards will undoubtedly play a part in that.

Hopefully, the information here will go some way in helping you at this difficult time.

It’s important that you let us know about the passing of a contract-holder (tenant) as soon as possible. Please give us a call and ask to speak to the ‘bereavement team’, who will be able to help.

If the contract holder lived alone, and you simply wish to discuss returning the keys etc, please give us a call. For some information to help you with the process of ending an occupation contract (tenancy) when a contract-holder (tenant) dies, please see our Bereavement Factsheet

Often however, when a contract-holder (tenant) passes away, other family members will still be living at the home. In this instance, a family member may be entitled to ‘succession’.

Succession is the process of taking over a contract, after the original contract holder passes away.

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